WE BELIEVE THAT CHANGE CAN COME FROM TRULY ENRICHING THE MOMENTS THAT MATTER MOST.

Healthcare is experiencing rapid change that can often feel overwhelming. At Master Site and Steelcase Health, we look for the changes that are possible.

Changes that are meaningful.
Changes that are personal.
Changes that can be pivotal for the people involved.

We study the places that support health and then deliver insights, applications and solutions designed to create moments that can lead to change. Moments that enhance the wellbeing, empathy and connection of clinicians, patients and families.

We believe in the power of place.

Insights

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SUPPORTING THE SAFETY + WELLBEING OF NURSES AND CLINICIANS

As the way of change shifts our healthcare system from diagnosis and treatment to prevention and wellness, clinicians and nurses play a key role in shaping the healthcare environment and the patient experience.

Clinicians and nurses are highly susceptible to workplace injuries. While we look to advance our healthcare model, experience and environment, it’s important to also consider the professional caregiver.

Steelcase Health conducted a survey of U.S. and Canadian clinicians to understand the challenges clinicians and nurses face while at work and to quantify and evaluate perceptions of potential risks to both their and their patients’ wellbeing.

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Today’s Healthcare Journey Needs to Be an Integrated One

Healthcare organizations that embrace the fact that the fundamental nature of the industry is changing are best positioned to deliver greater value in a differentiated way.

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Healthcare is evolving at a rapid pace and changing on almost every front. As changing dynamics add complexity to an already complex industry, the challenges that healthcare organizations face are greater than ever. Addressing high-priority issues is key to developing a strategy for sustainable success.

The Steelcase Health: Time for Change Insights + Applications Guide combines insights and practical solutions yielded from 18 studies and 15,000 hours of research.

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PRESCRIBING CLINICIAN PRIVACY: TAKING CARE OF THE CARETAKER

In fast-paced healthcare work environments, the need for privacy is evident – and it’s hard to come by. Master Site and Steelcase Health offer an innovative new approach for improved clinician efficiency, accuracy, satisfaction and overall wellbeing. It’s designed to empower clinicians, connect then to technology and to each other and, ultimately, to create more connected patient care. And privacy is a very important part of the story.

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SUPPORTING THE SAFETY + WELLBEING OF NURSES AND CLINICIANS

View Report

Today’s Healthcare Journey Needs to Be an Integrated One

Healthcare organizations that embrace the fact that the fundamental nature of the industry is changing are best positioned to deliver greater value in a differentiated way.

View Guide

The Steelcase Health: Time for Change Insights + Applications Guide combines insights and practical solutions yielded from 18 studies and 15,000 hours of research.

View Guide

PRESCRIBING CLINICIAN PRIVACY: TAKING CARE OF THE CARETAKER

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SUPPORTING THE SAFETY + WELLBEING OF NURSES AND CLINICIANS

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Solutions

Exam Spaces

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AT THE CENTER OF THE HEALTHCARE EXPERIENCE

No longer just a place for medical exams and treatments, the exam room is also a space where consulting, learning and person-to-person sharing happen.

Whether in a doctor’s office, urgent care center, surgery center, or emergency room, exam rooms are hardworking, high-functioning spaces that support the activities and relationships that create connected, satisfying and effective healthcare experiences.

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Clinician Workspaces

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CLINICIANS’ WORK IS HIGHLY VARIED + DEMANDING

In a changing healthcare industry, there is increased need for a range of spaces that are suited to the dynamic roles and relationships that clinicians switch between during a shift. Space for collaboration. Space for focus. Space for respite.

For organizations driving improvement through their operations, clinician workplaces can be a strategic asset for increased effectiveness, which in turn has a positive impact on patient care and satisfaction.

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Patient Rooms

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HEALING, TEACHING + LEARNING

Patient rooms are intimate environments where patients, families and clinicians come together around care. At their best, they are environments that aid a patient’s recovery, improve how clinicians do jobs and welcome family members as active participants in care.

By integrating hospitality, empowerment and comfort throughout the space, well-designed patient rooms can provide better experiences and enhance a hospital’s reputation for delivering quality care.

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Oncology Spaces

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A PERSON-CENTERED APPROACH TO CARE

Instead of a “one-room-fits-all” approach, oncology treatment centers are now designed as an ecosystem of spaces to serve a wide range of people with different needs and preferences.

A suite of oncology treatment applications accommodates many scenarios, from private treatment areas to communal spaces that encourage patients to form friendships, personal support networks and help humanize this segment of the healthcare journey.

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Waiting Places

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THE JOURNEY IS MORE THAN THE POINT OF CARE

Patients and their families are frequently left waiting. Waiting to meet with their care provider. Waiting for a diagnosis. Waiting to receive information or literature. And the places where they wait are often uncomfortable and unappealing.

Instead of simply waiting, these times can be put to more productive use as places where people can connect with others, absorb information and ready themselves for the next step in the journey.

Download this Insights + Applications Guide to learn more.